Healthcare Chatbots (by Xatkit)

Xatkit is a spin-off from UOC and ICREA

Healthcare Chatbots (by Xatkit)

Xatkit is a spin-off from UOC and ICREA
Institution: UOC
Research group: SOM Research Lab (Systems, Software and Models Lab)
Principal investigator: Jordi Cabot

The Problem

Chatbots have become widespread in recent years thanks to their ability to automate processes, especially in the customer support and e-commerce sectors. Initially these programs took care of customers’ most frequent questions, but step by step they’ve grown in complexity and have started to take on increasingly more complex conversations as well as management tasks, which involves not only text replies to customers, but also the automatic processing of their requests, including phone calls.
Xatkit is a company specialized in the semi-automated development of chatbots and voicebots to help companies in all their customer interaction activities (presale and postsale) and in general in any interaction activity that could be optimized thanks to the use of bots, saving time and resources to the company.

The Solution

The Solution

Xatkit is a company specialized in the semi-automated development of chatbots and voicebots to help companies in all their customer interaction activities (presale and postsale) and in general in any interaction activity that could be optimized thanks to the use of bots, saving time and resources to the company.

Purpose

Any SMEs and eCommerce sites offering them the creation, hosting and maintenance chatbot services with a very short-time to market and reasonable price thanks to Xatkit’s proprietary technologies to derive the chatbot itself from whatever data the company already has.
Time to market: months
Looking for: Any company that needs a chatbot and has no time or skills to build their own chatbot. New opportunities and projects in the Healthcare sector.
Technology: Artificial Intelligence, Big Data & Analytics
Area: Disease Management & Therapeutics, Health & Wellness, Health Monetization
TRL: 8